Privacy Policy for VS Waterproofing Solutions

1. Introduction

At VS Waterproofing Solutions, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Protection of Personal Information Act (POPIA).

2. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

VS Waterproofing Solutions
Phone: +27 72 572 9444
Email: info@vswaterproofing.co.za

3. Information We Collect

We may collect the following types of personal information:

3.1. Contact Information: Including your name, email address, phone number, and physical address.

3.2. Payment Information: If you make a payment through our website, we may collect payment card information or other financial details to process the transaction securely.

3.3. Usage Information: We may collect data about how you use our website, including your IP address, browser type, and operating system.

3.4. Communication Data: If you contact us via email or other means, we may keep records of those communications.

3.5. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your interactions with our website.

4. How We Use Your Information

We may use your personal data for the following purposes:

4.1. To provide our products and services.

4.2. To process payments and invoices.

4.3. To respond to your inquiries and provide customer support.

4.4. To improve our website, products, and services.

4.5. To send you promotional or marketing communications, with your consent.

4.6. To comply with legal obligations.

5. Disclosure of Personal Information

We may share your personal information with the following categories of third parties:

5.1. Service Providers: We may share your data with trusted service providers to help us operate our business and provide services to you, such as payment processors and website hosting.

5.2. Legal Requirements: We may disclose your personal information to comply with legal obligations, regulatory authorities, or in response to a court order.

6. Security

We take reasonable and appropriate measures to protect your personal information. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

7. Your Rights

Under POPIA, you have certain rights regarding your personal information, including the right to access, correct, and delete your data. To exercise these rights, please contact us using the information provided in Section 2.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on our website.

9. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us using the information provided in Section 2.

By using our website or services, you consent to the practices described in this Privacy Policy.